If you should receive a defective or wrongly delivered product we ask you to contact Customer Care as soon as possible to report the incident. You can reach us either via email: info@softgoat.com, or via phone: +46 8-410 200 18. Please await our feedback.

To receive a replacement product, you will need to return the received item to us. Always send a defective item in the condition in which it was received and a wrongly delivered item in unused condition, and we will send the correct item as soon as possible.