MANDALEY Kunskapsbas

Shipping and Delivery 3

• Delivery Costs
• How long is the delivery time?
• How can I pay when ordering from Soft Goat?

Returns and Exchanges 4

• How do I make a return?
• How much is the return fee?
• What should I do if I receive a defective, or a wrongly delivered product?
• Our return policy

Cashmere Care 4

• What are the washing recommendations?
• How do I best care for my garment?
• What does Care & Repair entail?
• My garment is pilling, what do I do?

Our Material 3

• What does the gathering process look like?
• How do the goats live?
• What is cashmere?

Sizing information 2

• How should I think when choosing between different sizes?
• How do I read the size guide?

Shipping and Delivery 3

• Delivery costs
• How long is the delivery time?
• How can I pay when ordering from By Malina?

Returns and Exchanges 5

• How do I make a return?
• How much is the return fee?
• How can I make an exchange?
• What should I do if I receive a defective, or a wrongly delivered product?
• Our return policy

Sizing 2

• How should I think when choosing a size?
• How do I read the size guide?