Returns and Exchanges

How do I make a return?
To make a return, please make a registration via: www.bymalina.com/returns/  Enter the relevant order number and the email address that was registered w...
Tue, 14 Nov, 2023 at 10:10 AM
How much is the return fee?
By Malina charges a return shipping and handling fee. The fee is deducted in the event of a refund in connection with the return being handled. Our return h...
Tue, 14 Nov, 2023 at 11:08 AM
How can I make an exchange?
If you wish to change to another item, colour or size we refer you to return the garment, and then make a new purchase. To make a return, please make a regi...
Fri, 8 Nov, 2024 at 1:56 PM
What should I do if I receive a defective, or a wrongly delivered product?
If you should receive a defective or wrongly delivered product we ask you to contact Customer Care as soon as possible to report the incident. You can reach...
Wed, 15 Nov, 2023 at 11:38 AM
Our return policy
When purchasing from By Malina, you have a right to return products for a period of 14 days from when the goods have been delivered. With the condition that...
Wed, 24 Jul, 2024 at 11:12 AM