To make a return, please make a registration via: www.bymalina.com/returns/
Enter the relevant order number and the email address that was registered when you made a purchase. Follow the steps shown and be sure to enter all of the information requested. When your return registration is completed, a confirmation email will be sent out, containing all further instructions as to how to proceed with return shipping. It also includes the necessary shipping label/waybill.
Once we have received and approved your return, a refund will be made to you in the sum of the returned product’s value, and refunds are credited via your choice of payment. We normally handle your return within 14 days from when we receive the package at our warehouse. In individual cases it may take up to 30 days. We will send you a notification email when the return is completed. However, it may take a few days before you see the transaction on your account. Any eventual billing fee is not refundable.
Please note that it is possible to return products purchased online in our store at Humlegårdsgatan 14 in Stockholm.