When purchasing from Soft Goat, you have a right to return products for a period of 14 days from when you have received the goods. The condition is that products must be returned in their original condition.
• The product must not be used
• The product must not be washed
• The product must not smell of perfume/cigarettes/etc
• The product must not be stained (have perfume, make-up or deodorant stains)
• The original hangtag must still be attached
Please be careful when you try the garments at home, some are particularly fragile and it is your responsibility that the product is returned in good condition. Failure to comply with this return policy will mean returns are only accepted at our discretion.
*Please note that this policy is not applicable to the purchase of detergents or monogrammed products.