Soft Goat offers payment through three different payment partners who ensure safe payment: Klarna, Adyen, and PayPal. We currently accept Visa, Mastercard, and American Express for debit- and credit card payments. In some markets you can also opt for bank account transfers or invoice payments.
- Klarna payments are made via credit or debit cards, or via bank account transfers. Customers within certain areas* can also choose to pay by invoice via Klarna, and their service "Invoice - pay in 30 days". All your payments are visible when you log into your Klarna account, and invoices are sent out digitally via email by Klarna. Please note that the invoice period of 30 day is counted from the time when your order is being handled, not when you decide to pick up your parcel. Any fees related to invoice payments are non-refundable as all invoices are owned by Klarna.
*Denmark, Finland, the Netherlands, Norway, Sweden, Germany, the UK, and Austria.
- In markets where Klarna Checkout is not available, payments are handled through Adyen. In addition, payments with Amex are also made through Adyen in some markets where Amex is not available in Klarna Checkout. Payments made with Vipps in Norway are made through Adyen.
- We accept payments via PayPal in all markets. Please note that orders made via PayPal can only be sent to the address registered under personal information in your PayPal account, as their information overrides anything else you might put in at checkout for safety reasons.